Thank you for choosing TALVORA COMMERCE LLC. The following shipping policy applies to orders purchased through this website and shipped within the United States.

  1. Shipping Coverage

Currently, we only offer shipping services within the United States.

We do not currently offer international shipping outside the United States. The delivery address must be a valid address within the U.S.

If a package is returned due to an incomplete or incorrect address, or because it was undeliverable, the customer may be responsible for any additional costs incurred for re-shipment.

  1. Shipping Carriers

Depending on the order destination, product type, and delivery address, we may use the following third-party logistics providers and carriers:

USPS
UPS
FedEx
Other reliable third-party logistics providers

The specific carrier will be determined based on the details of the order. Once the order has shipped, we will generally provide the customer with available tracking information.

Delivery times, shipping routes, and tracking status are the responsibility of the respective third-party carriers. We will assist customers in inquiring about and resolving issues regarding delays caused by carriers to the best of our ability.

  1. Order Processing Time

Orders are typically processed within 1–3 business days after successful payment and order verification.

Order processing time does not include weekends or U.S. federal holidays.

Processing times may be extended during periods of high order volume, promotional events, severe weather, or other unforeseen circumstances.

  1. Estimated Shipping Time

The estimated shipping time for standard delivery within the United States is typically:

3–7 business days

Therefore, the total estimated time from order processing to delivery is usually around 4–10 business days.

The times listed above are estimates, not guarantees. Actual delivery times may vary based on the delivery location, weather conditions, carrier operations, holidays, and other uncontrollable factors.

  1. Tracking

Once the order has shipped, we may send you tracking information via email.

Customers can check the status of their package using the tracking information provided in the email.

If tracking information has not been updated for an extended period, we recommend that customers first contact the relevant carrier using the tracking number; if the issue remains unresolved, please contact our customer service team for assistance.

  1. Delivery Address

Customers are responsible for providing accurate and complete delivery information when placing an order. If you discover an error in the shipping address before your order has shipped, please contact us as soon as possible.

Once an order has been handed over to the carrier, we may be unable to modify the shipping address or intercept the package.

Any additional costs—such as those for re-delivery or returns—resulting from an incorrect address provided by the customer may be the customer’s responsibility.

  1. Loss, Damage, and Delays

Please contact us promptly if your package is delayed, lost, or visibly damaged during transit.

We will assist you in inquiring with the carrier or filing a claim regarding transit-related issues, based on the specific circumstances.

If the outer packaging is visibly damaged upon arrival, we recommend that you retain the packaging, the items, and any relevant photos whenever possible to facilitate the resolution process.

  1. Contact Us

If you have any questions regarding shipping, logistics, or your order, please contact us:

Address: 259 W 121st St, New York, NY 10027

Phone: +1 9296934154

Email: support@talvoracommerce.com